Data + Privacy
Please see details of how your data is stored and used below. You can also request copies of your data, or your data to be removed from this store below.
How we store your data
Your data is securely stored and we never store payment details. The below table shows the data we collect and store.
Data stored indefinitely:
- Ticket Holder Name
- Ticket Holder Email
- Ticket Holder Address
- Ticket Holder Phone Number
- Cardholder Name
- Cardholder Email
- Cardholder Address
- Cardholder Phone Number
- Last 4 Card Digits
- Customer IP
- Approximate IP Location
- Some custom data collection fields may also be captured by this store
Data stored temporarily:
- Cookies + Sessions during checkout (cleared afterwards)
- Photo ID if required to validate your order - deleted 90 days after the event.
- Some log files may contain your IP address for up to 180 days.
We ensure all data is securely handled, with any sensitive information encrypted in our secure, managed data centres.
GDPR Data Request
If you would like a copy of all data stored for you, or you would like your data removed/anonymised, please fill out the below form.
Once we receive your request we will contact you within 3 working days to verify your identity and then complete the request.
Weoutside Data Policy
1. Data Collection:
- We collect personal information such as name, email address, phone number, and payment details when you register for the event.
- Additional information may be collected through surveys, feedback forms, or other interactions during the event.
2. Use of Data:
- The information collected is used to manage your registration, process payments, and communicate important event details.
- We may use your contact information to send you updates about the event, future events, and related opportunities.
3. Data Sharing:
- We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent.
- We may share your data with trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
4. Data Security:
- We implement a variety of security measures to maintain the safety of your personal information.